Virtual real estate - Virtual Outsourcing
Your real estate virtual assistant - Solving all your real estate needs....

Commonly Asked Questions:

• What is a Real Estate Virtual Assistant?

  A real estate virtual assistant is an individual working to provide service and support to real estate professionals. 

• Is there a difference between a Virtual Assistant and an Employee?

  Yes.  Virtual assistants are independent contractors or rather "self-employed".  Think of your on-site administrative office assistant.  We are one of the same, however we work from a remote location, utilize our own equipment, and free you and your business from the burden of employee/employer expenses.

   

• What services can a Virtual Assistant offer me?

  Services rendered depend primarily on the Virtual Assistant and what their experience level is.  Here at Virtual real estate Business Specialties, we are highly trained and have a strong knowledge base of many real estate software programs, website hosting companies, databases, and offer expertise in everyday software like Microsoft Word, Publisher, PowerPoint, and Excel.  Click here for a list of real estate services.

   

•  What if I do not see my service listed on your website?

  If you do not see your service listed, please contact us.  The list provided on our website may not be complete nor updated.  If it is not a service that we have provided before, we will take the time to learn the things necessary to perform the duties.  Learning time is "non-billable".  We certainly welcome the opportunity to bring aboard new services to our support.
   

• What is considered billable and non-billable items?

  Our company only charges for work requested and time spent on the projects at hand.  We do not charge for miscellaneous items such as incoming/outgoing emails to the clients, telephone calls requiring little time, or office supplies that we use for ourselves.  We also do not change for the time it takes us to become familiar with a certain software never used before.

   

• Is there a working Contract?

  Virtual real estate Business Specialties does require a signed contract.  The contract entails a description of services/support agreed upon, retainer hours, hourly rate/retainer rate and start date.  There is no "fine print".  Our contract is individualized to each client and the few conditions include the return check fee of $30.00 and a 30-day termination notice from either party.

   

• How soon can I start using your company?

  As soon as you would like.  You are welcome to call or email your inquiry and we will promptly respond to your request. 

   

• What if I am unhappy with your companies services?

  For starters, we guarantee satisfaction.  In the case of an unsatisfied client, we discuss the issues at hand, take a new approach, and try to rectify the situation.  If there is still an issue, it is in our best interests to terminate the contract.  Please note, we do not refund for payments already processed.  Refunding could cause potential problems for those individuals wanting something for free and working the system to accomplish it.